Speak from the heart when times get tough
Making a tough announcement – it’s something we’ll all face as communicators. It might be having to lay off staff – or dealing with an incident like fire or flood – or your service being shut down due to technical difficulties. Some of these can be forseen. Some simply can’t. Some will knock you sideways, like the Lindt Café siege in... [Read more]
North Point: Hope is not a strategy for crisis management
Come March 31, just two days before the start of this year’s season, the AFL’s anti-doping tribunal will hand down its verdicts on the 34 past and present Essendon players involved in the club’s supplements program.
Maybe that will bring the seemingly endless saga, which began with the possible use of prohibited supplements during the 2012... [Read more]
2015 NSW election – it’s all down to the polls and wires
Some 5.5 million people in NSW will head to the polls on Saturday, 28 March as the Mike Baird-led Coalition Government becomes the third first-term government in four months to face the voters.
The election mathematics of the 2015 NSW state election defies belief. Despite an overwhelming majority, a popular Premier, and a general feeling that NSW is... [Read more]
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